Privacy Policy

Privacy Policy for Rock Star Trading

Welcome to Rock Star Trading. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international standards required by services such as Google.

Introduction

This Privacy Policy explains how Rock Star Trading collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

• Full name

• Email address

• Phone number

• Company name

• Delivery and billing address

• Information submitted through contact forms

• Website usage data such as IP address, browser type, cookies, and device information

3. How We Use Your Information

We use your information to:

• Respond to inquiries and customer requests

• Provide quotations and process orders

• Improve our products and services

• Send important updates regarding products or services

• Maintain website security and functionality

• Comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with our website.

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing of Information

Rock Star Trading does not sell, rent, or trade personal information to third parties.

We may share information with:

• Trusted service providers assisting with website hosting, delivery, payment processing, or customer support

• Legal or regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no online platform can guarantee absolute security.

7. Your Rights

In terms of POPIA, you have the right to:

• Access your personal information

• Request correction or deletion of your information

• Object to the processing of your information

• Withdraw consent where applicable

• Lodge a complaint with the Information Regulator of South Africa

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Google Compliance

This website follows Google’s privacy and advertising standards by:

• Clearly informing users about data collection practices

• Providing transparency regarding cookies and analytics

• Protecting user information responsibly

• Allowing users to manage privacy preferences where applicable

10. Changes to This Policy

Rock Star Trading reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact: